eLearning in Service, Sales & Support

Provide Online Training to Improve Client Retention

Service, sales and support training can be a challenge for managers due to the fact
that more complex products are released to new staff to promote.

Providing online courses can help remedy this gap.

Here are a few examples of how online courses could assist employees:

  • Today's buyers look online for product reviews and competitor pricing prior
    to making a purchase. Educate your staff to know where to look and what
    to look for when doing research online.
  • It can take up to 6 months to get 1 new sales person up-to-speed. Use online
    courses to cut that time in half.
  • Products are becoming more complex with more options. Train your support staff
    on the entire product with interactive scenarios online.
  • Sales cycles have increased due to the global financial crisis.
  • Online courses are self-paced and can be taken on mobile devices.
    Allow your sales staff to learn at their own pace.
  • Courses can be updated in real time so staff always have the most recent
    information to review and retrieve answers from.

Creative Approaches can build your custom courses and handle your learning management needs.

Call us today 800-934-6299 or local 585-657-6379.

  • © 2017 Creative Approaches|
  • info@caicbt.com|
  • 585-657-6379|
  • 800-934-6299|
  • Mail: P.O. Box 91|
  • Office: 55 State Street|
  • Bloomfield, NY 14469